According to a recent research conducted by SchoolsCompass, an average parent changes school once every three years. And most of these changes take place at the beginning of every session- September . Top on the list of their reasons or change is unsatisfactory academic performance, relocation and economic reality.
As your schools wind up for the session, the race for September admission gets more intense. Yes, a lot of prospective parents could find their way into your admission office for inquiry. Chances are that they are also considering other schools making the competition tougher.
If you’re just hanging on and doing everything the way you did it last year and the one before simply because of busyness – or maybe just because you don’t feel like anything needs changing – then you could be missing plenty of opportunities for reaching and enrolling new families.
Here are 5 things you should do to take advantage of this peak season:
1. Insist on initial commitment before any negotiation/consensus
This is probably the litmus test to know how committed prospective parents are. Most of the times, it is masked in ‘Application Form’. The idea behind this is not to force parents to enroll their wards but to extract a little commitment, avoid time wasters and enables you to focus all your strategies and energy on ‘Serious People ONLY’ for optimal performance.
2. Push the Panic Button
Encourage parents who enroll in say less than say 15 days from the day of their first inquiry or visit. Give a little discount say 5% of tuition fee to push the panic button could go a long way to sway a decision in your favor. You may end up spending more- in time and other resources if you have to follow up on them just because it takes them a longer time to decide.
3. Help them complete the admission form
Where possible, go through and complete the application form with them to understand and address possible reservations and roadblocks in your questions. If they don’t have instant answers to these questions while completing it at home, it may cause other rounds of decision making which may or may not favor your school.
4. Give them something to remember about your school
A simple branded pen or exercise book, when taken home after visiting your school could create a ‘top of the mind’ awareness about your school. When it is time to make a decision, the name of your school will always come to mind. Call it a souvenir, you are on track.
5. Connect with them outside business
Let prospective parents know that you also value the relationship with them beyond enrolling their ward in your school. Remember, they left their businesses to visit your business premises, show them you also care about their businesses as well. Take pictures with them and connect them on social media where necessary. With this, you are not just a prospective client, you are a friend and most people buy from friends.